WHO WE ARE
Since 1957, Universal Charge Accounts (UCA) has been providing charge account services for community retailers.
Our goal is to free up your time and money by providing funding for your charge accounts and by managing your billing and past due accounts.
Leading the way is father and daughter team, Marvin Adelson and Suzanne Platt.
Marv Adelson, a pharmacist in Pittsburgh, PA for over 20 years, became president of UCA in 1977. At the time, UCA’s clients were mainly independently owned drug stores located in Western Pennsylvania. As the marketplace changed, UCA expanded to other neighboring states.
His daughter, Suzanne Platt, joined with her dad in 1997. Together they have expanded into new markets and today serve independent and regional chain drug stores as well as hardware stores and building supply centers, with clients across 28 states.
OUR PRESENCE
We continue to grow nationwide
OUR MISSION
Our mission at Universal Charge Accounts (UCA) is to improve client profitability and efficiency by managing their in-house charge accounts. With UCA, our clients improve cash flow, save time with billing, minimize past due accounts, and promote their business with personalized marketing statements.
UCA’s goal is to nurture and maintain a mutually profitable long-term relationship with our clients and to be recognized as a valuable service to community retailers and businesses.
OUR VALUES
Trust
We understand the needs of community retailers and have been providing A/R solutions for nearly 60 years.
When you contact us, we guarantee that you will get a response within 24 hrs from an experienced staff member.
Efficiency
The solutions that we provide are seamless to you and your customers.
We minimize the amount of past due accounts thus retaining your customers longer term.
Relationships
We will make the process smooth with us and give you more TIME with your customers.
We protect your customer goodwill, working for you on your terms.
Accountability
You will have 24/7 access to your account and customer account reporting.
Transparency is important. There is a clear audit trail between your business and UCA.
OUR MISSION
Our mission at Universal Charge Accounts (UCA) is to improve client profitability and efficiency by managing their in-house charge accounts. With UCA, our clients improve cash flow, save time with billing, minimize past due accounts, and promote their business with personalized marketing statements.
UCA’s goal is to nurture and maintain a mutually profitable long-term relationship with our clients and to be recognized as a valuable service to community retailers and businesses.
OUR VALUES
Trust
We understand the needs of community retailers and have been providing A/R solutions for nearly 60 years.
When you contact us, we guarantee that you will get a response within 24 hrs from an experienced staff member.
Efficiency
The solutions that we provide are seamless to you and your customers.
We minimize the amount of past due accounts thus retaining your customers longer term.
Relationships
We will make the process smooth with us and give you more TIME with your customers.
We protect your customer goodwill, working for you on your terms.
Accountability
You will have 24/7 access to your account and customer account reporting.
Transparency is important. There is a clear audit trail between your business and UCA.
CONTACT INFORMATION:
New Mailing Address
Universal Charge Accounts, Inc.
PO Box 111323
Pittsburgh, PA 15238
New Physical Location
Universal Charge Accounts, Inc.
1370 Old Freeport Road
Suite 1B
Pittsburgh, PA 15238
1-800-873-8760
Fax 1-412-243-0122
chargeit@ucacharge.com